Tag: systems-thinking
All the articles with the tag "systems-thinking".
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From passive maps to active models: introducing the Universal Service Graph
Something has been irritating me about org charts for years. They show you who manages who, and that’s it. But that’s not how organisations…
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The shape of your teams: When structure fights purpose
This is the fourth in a series exploring design capability as a system. The previous posts looked at why scaling design is harder than it…
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Coordination exhaustion: Why the friction is draining your team
This is the third post in my series on design capability as a system. The first introduced a diagnostic framework; the second explored why…
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Why growing your design team doesn’t grow your impact
Every January, I see design leaders put together similar plans for the year ahead. More Impact. More strategic influence. Happier Teams…